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Returns & Cancellations Policy
Cancellations
Orders for standard Calmetrix products may be cancelled any time until three calendar days before shipping without any cost or penalties. Custom orders, including non-standard products or product adaptations cannot be cancelled and any such order is due in full once the purchase order has been received.
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Returns
All Sales Final. Defective or damaged items under warranty may be either replaced or repaired, at Calmetrix' sole discretion.
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Shipping
Our products are shipped under the Incoterm and within the lead time agreed upon at the time of purchase.
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