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Returns & Cancellations Policy

 

Cancellations

Orders for standard Calmetrix products may be cancelled any time until three calendar days before shipping without any cost or penalties. Custom orders, including non-standard products or product adaptations cannot be cancelled and any such order is due in full once the purchase order has been received.

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Returns

All Sales Final. Defective or damaged items under warranty may be either replaced or repaired, at Calmetrix' sole discretion. 

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Shipping

Our products are shipped under the Incoterm and within the lead time agreed upon at the time of purchase.

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